FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
If you’re not satisfied with your order, please contact us within 30 days for a replacement or refund. We will require proof of purchase and photos of the product you are making a claim for.
HOW MUCH CAFFEINE IS IN YOUR TEAS?
Caffeine levels vary by tea type. Our green and black matchas contain around 65-80 mg caffeine per 5g matcha serving. Generally, brewed green and black teas contain around 15–50 mg per 8oz cup, which is about 1/3 to 1/2 the amount that is in coffee. The caffeine in tea is also released more slowly and evenly, without causing jitters, thanks to other beneficial components of tea like l-theanine and catechins. Still, everyone’s constitution is different. We recommend you start slow and consume your tea after meals and during the first half of the day (in order to avoid any risk of disruption to your sleep).
WHERE CAN I BUY YOUR TEAS IN PERSON?
Our teas are available in select retailers like Whole Foods Market or Sprouts Farmers Market. We currently do not have a dedicated physical shop.
WHAT ARE YOUR TEA BAGS MADE OF?
Our tea bags are made from 100% biodegradable, plastic-free, plant-based materials.
WHAT DOES ROC (REGENERATIVE ORGANIC CERTIFIED) MEAN?
ROC is the highest standard for organic farming. It combines organic practices with soil health, animal welfare, and fair worker conditions. We are proud to provide the world’s very first ROC teas to you! For more information, visit regenorganic.org.
DO YOU OFFER TEA TASTINGS OR CLASSES?
We occasionally offer tastings and educational events at partner locations. We are working towards offering private tastings soon. Follow us on Instagram or join our email list for updates.